Field services

Scheduled maintenance, breakdown cover and operator training delivered by technicians who work from site, not a call centre.

M

Scheduled Maintenance

Quarterly or annual servicing plans for drill rigs and ancillary equipment, timed around production schedules rather than a fixed calendar.

C

Breakdown Call-Out

Technicians dispatched from the nearest regional depot, with common spares carried on the service vehicle.

T

Operator Training

On-site instruction for new equipment, covering safe operation, routine checks and basic fault-finding.

P

Spare Parts Supply

Common wear parts held across three depots; non-stock items sourced directly from the original manufacturer.

A

Equipment Assessment

Independent condition reports on existing fleet equipment ahead of a service renewal or resale.

R

Rebuild & Refurbishment

Major component rebuilds carried out at our depot workshops rather than always recommending a full replacement.

Service contracts

Most ongoing clients are on a standing service agreement rather than booking call-outs one at a time. A typical contract covers scheduled inspections, a set number of call-outs per year, and priority access to depot spares.

Contracts are set per site rather than per piece of equipment, which keeps the paperwork simple for sites running a mixed fleet.

  • Quarterly or annual billing
  • Priority call-out response over ad-hoc customers
  • Spares pricing fixed for the term of the contract
  • Transferable if equipment is sold within the group